Terms & Conditions

Effective date: October 30, 2026

1. Agreement and Eligibility
By booking, purchasing, or receiving services from JJ’s Pit Stop, the customer agrees to these Terms & Conditions, the Privacy Policy, and the Refund Policy. The customer confirms that they are at least 18 years old and own the vehicle or have authority to approve service for it.

2. Services Included
Each scheduled service includes visual tire-condition checks, tread-depth measurements, tire-pressure checks and inflation to the vehicle manufacturer’s recommended pressure when safe, tire shine, visual checks for fluid leaks, fluid-level observations, and appropriate routine top-offs with compatible fluids.
Oil-change services include vehicle-compatible full-synthetic oil, a new compatible oil filter installed during the oil change, labor, disposal of used oil and filter, and a windshield reminder sticker. Our baseline is an oil change every six months, sooner when the vehicle manufacturer’s mileage interval or oil-life monitor requires it. Do not wait for the baseline date if service is due. The six-month plan includes one oil change and the annual plan includes two; additional oil changes beyond that allowance are charged separately, with the quote approved before work begins. An early or additional oil change does not restart the plan, extend its expiration or change its monthly maintenance schedule.
Cabin air-filter and engine air-filter installation is available when requested. Parts and any additional charges are disclosed and approved before installation. Any extra oil, specialty oil filter or other additional service charge is disclosed for approval before work begins.
Routine top-offs and visual observations do not include leak repairs, flushing, complete system refills, diagnosis or repairs. These are basic visual maintenance checks, not a comprehensive mechanical inspection or a guarantee that every problem will be discovered. Findings requiring diagnosis or repair should be reviewed by a qualified mechanic.

3. Pit Stop+ Six-Month Plan
The six-month plan lasts six consecutive calendar months beginning on the first completed service date. It includes one oil change during month one, with routine top-offs included at that visit, followed by up to five monthly routine top-off visits. The price is $285 total: $145 charged initially and four additional payments of $35 according to the checkout schedule. The payment schedule is an installment arrangement for one fixed six-month plan, not a month-to-month plan. Purchasing the plan authorizes the disclosed installment charges. It does not renew automatically.

4. Pit Stop+ Annual Plan
The annual plan lasts twelve consecutive calendar months beginning on the first completed service date. It includes an initial oil change and a second oil change normally six months later (month seven), plus up to ten routine maintenance visits during the plan term. The second included oil change may be used earlier when mileage or oil-life guidance requires it; any further oil changes are quoted and charged separately. An included oil change replaces that month’s routine maintenance visit. The existing monthly plan-points schedule remains unchanged if the second oil change is performed early; it does not create an additional points award. The price is $540 paid once. The plan does not renew automatically.

5. Plan Use and Expiration
Plan services are for the named vehicle and its authorized driver, including a driver sponsored by another payer under Section 18, unless JJ’s Pit Stop approves a change in writing. Visits must be scheduled and completed during the applicable plan term. Unused visits expire at the end of the term and have no cash value. Plans and visits may not be transferred, resold, combined, or exchanged without written approval. Normal scheduling availability, service-area limits, weather, safety requirements, and vehicle accessibility apply.

6. Scheduling, Cancellation, and No-Shows
Appointments must be booked in advance. Customers may cancel or reschedule at least 24 hours before the appointment without a cancellation fee. A cancellation made less than 24 hours before service, a no-show, or failure to provide access to the vehicle at the scheduled time may result in a $40 fee. If the customer books and completes a replacement appointment within seven calendar days of the canceled or missed appointment, JJ’s Pit Stop will apply the $40 fee as a one-time credit toward that replacement service. The credit has no cash value, is not transferable, and does not apply to the $20 attempt fee. The fee will not exceed the amount reasonably connected to the reserved appointment, travel, and lost scheduling opportunity.
If the vehicle or location cannot be legally or safely accessed after arrival, JJ’s Pit Stop may cancel the appointment and charge a $20 attempt fee. JJ’s Pit Stop may waive a fee in its reasonable discretion for emergencies or circumstances outside the customer’s control.

7. Mobile-Service Location and Customer Responsibilities
The customer must provide a safe, legal, level, and reasonably accessible work area with enough space to perform the requested service. The customer must provide accurate vehicle information, disclose known problems and special instructions, provide necessary keys or access information, remove hazards, secure pets, and protect personal property. The customer is responsible for parking permission, gate access, and any fines or consequences caused by the customer’s parking choice or access instructions. Service may be declined or stopped when conditions are unsafe, unlawful, threatening, or likely to damage property.

8. Authorization and Vehicle Condition
The customer authorizes JJ’s Pit Stop to perform the selected service and to move or start the vehicle when reasonably necessary. The customer understands that pre-existing damage, leaks, warning lights, worn parts, stripped or damaged drain plugs, damaged filter housings, prior improper service, and other hidden conditions may affect or prevent service. JJ’s Pit Stop will notify the customer when a material issue is observed, but is not responsible for conditions it did not cause.

9. Prices, Payment, and Failed Charges
Prices and material terms shown at checkout control the purchase. Payment is due as stated at checkout or on the invoice. The customer authorizes JJ’s Pit Stop and its payment processor to charge the selected payment method for the disclosed amount and schedule. If an installment payment fails, JJ’s Pit Stop may pause future plan visits until the account is current. No additional work or charge outside the agreed service will be performed without customer approval, except where immediately necessary to prevent injury or property damage.

10. Cancellations and Refunds
Before the first service is performed, the customer may request cancellation and a refund of amounts paid, less any properly disclosed and earned cancellation, travel, or attempt fee. After an oil change or other service has been performed, charges for completed services and incurred travel are nonrefundable. For fixed-term plans, stopping future visits does not automatically erase amounts already due for services performed or expenses incurred. Any refund, credit, or remaining installment adjustment will be handled under the posted Refund Policy and applicable law. If JJ’s Pit Stop cannot provide a paid service, the customer will receive a rescheduled visit, reasonable credit, or refund for the unprovided portion.

11. Service Concerns and Limited Remedy
Customers should report a service concern as soon as reasonably possible, preferably within 24 hours, so JJ’s Pit Stop can inspect and address it promptly. This request does not eliminate any right that cannot legally be waived. When JJ’s Pit Stop determines that its work was performed incorrectly, its first remedy may be reinspection, correction, or reperformance of the affected service at no additional charge.

12. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, JJ’s Pit Stop is not responsible for indirect, incidental, special, or consequential losses, loss of vehicle use, lost income, or problems caused by pre-existing conditions, inaccurate customer information, customer instructions, inaccessible or unsafe locations, defective parts not supplied by JJ’s Pit Stop, or failures outside the scope of the service performed. To the fullest extent permitted by law, JJ’s Pit Stop’s total liability arising from a service will not exceed the amount the customer paid for the affected service. These limitations do not apply to fraud, willful misconduct, gross negligence, or any liability that cannot legally be limited.

13. Weather, Delays, and Events Outside Our Control
Appointments may be delayed or rescheduled because of severe weather, unsafe temperatures, emergencies, parts availability, traffic, illness, equipment failure, or other circumstances outside reasonable control. JJ’s Pit Stop will make a reasonable effort to notify affected customers and reschedule promptly.

14. Communications and Privacy
The customer agrees to receive transactional communications concerning bookings, payments, reminders, and service. Marketing messages are optional and may be stopped using the method provided in the message. Personal information is handled according to the posted Privacy Policy. Payment-card information is processed by third-party payment providers; JJ’s Pit Stop does not intentionally store complete card numbers.

15. Georgia Law and Disputes
These Terms are governed by Georgia law. Before filing a lawsuit, the customer and JJ’s Pit Stop agree to make a good-faith effort to resolve the dispute directly. Either party may use a court with proper jurisdiction, including small-claims court when eligible. Nothing in these Terms limits rights or remedies that cannot legally be waived.

16. Active-Duty Military Discount
Eligible active-duty U.S. military members receive 15% off a one-time oil change, the initial payment for an eligible plan, and each optional renewal or new plan purchase after the prior plan ends. The discount does not apply to the four $35 installments under the six-month plan, cancellation or attempt fees, taxes, add-ons, or completed purchases, and cannot be combined with another offer. Eligibility must be verified by showing a current military ID at the appointment. JJ’s Pit Stop visually verifies the ID and does not photograph, scan, copy, record the identification number, or retain the ID. If eligibility is not verified, the undiscounted balance is due before service.

17. General Terms
If any provision is found unenforceable, the remaining provisions remain effective. A failure to enforce one provision is not a waiver. These Terms, the order or booking confirmation, the Refund Policy, and the Privacy Policy form the agreement concerning the purchased service. Material changes apply prospectively and will be posted with a revised effective date; they will not retroactively change a completed purchase unless required by law or accepted by the customer.

18. Multiple Vehicles, Family Sponsorship and Bundles
One payer may purchase separate plans for their own vehicles or for other drivers, including family members living at another address. A shared household is not required. The payer manages billing and receives the Pit Points. Each vehicle has its own plan, service dates, visit limits and service history. The vehicle owner or an authorized person must approve service and provide access. All service locations must be within our service area. Plans cannot be shared between vehicles or transferred after activation without written approval.

A garage may contain any number of saved vehicles. The standard bundle supports up to five active discounted vehicle plans under one payer: two vehicles receive 5% off; three receive 7%; four receive 8%; five receive 10%. One vehicle uses standard pricing. Six or more active vehicles require a custom quote. Eligible vehicles may have different drivers and service addresses. Discounts apply to eligible plan charges in the confirmed bundle, including the six-month plan's initial payment and installments; taxes, add-ons, cancellation and attempt fees are excluded. Bundle discounts cannot be combined with the military discount or another offer.

Arrange the bundle with JJ before paying. The standard online checkout does not automatically calculate these discounts. JJ confirms the vehicles, discount, total and payment schedule before purchase. For example, two annual plans at $540 each total $1,026 after 5% off; two six-month plans total $541.50 after 5% off. Discounts for newly added plans use the eligible active vehicle count at registration. Existing purchases and installment agreements are not automatically repriced when vehicles are added, removed or cancelled; any agreed changes require a new written quote or confirmation.

19. Pit Points — Earned and Pending
For newly registered vehicle plans, paying upfront does not award all points. Points unlock after JJ verifies payment and a completed eligible service. Six-month plans earn 135 points after the first oil change, zero additional points for the included month-two top-off, then 35 points after each completed top-off in months three through six. Completing all six included visits and paying the full plan amount earns an additional 225-point completion bonus at the final visit, for 500 total points.

Annual plans earn 135 points after each of their two oil changes, in months one and seven, and 35 after each of ten completed monthly top-offs. Completing all twelve included visits and paying in full earns an additional 380-point completion bonus at the final visit, for 1,000 total points. These fixed service schedules also apply to confirmed discounted bundles. New plan service points replace separate dollar-spend, booking, visit and paid-plan bonuses for the same service; points are not added twice. A standard $110 one-time oil change continues to earn 135 points after verified payment and a completed booked visit.

Each plan permits one service in each monthly period measured from its first completed oil change. Points and completion bonuses are not awarded for missed, cancelled, unpaid, duplicate, unverified or reward-funded visits. Pending points describe potential future earnings and cannot be redeemed. A cancelled or expired plan stops future earning; the completion bonus requires every included visit within the plan term. Any refund or chargeback and related point correction is reviewed by JJ under the Refund Policy. Cancellation does not itself issue a refund or erase charges already due. Existing earned balances and completed purchases are not retroactively changed by this schedule.

20. Rewards and Service Gifts
Redeeming a reward deducts the displayed Pit Points. Points have no cash value. Service rewards may be used by the member or gifted to an identified recipient; gift cards are fulfilled by JJ after redemption. Each service reward covers one vehicle in the service area, subject to scheduling and its stated visit limits. Gift recipients must use the intended email address and gift code. Reward plans begin at their first completed oil change and allow one visit per monthly period. Reward-funded visits earn no additional Pit Points. Separate paid plans and service gifts do not merge their service allowances.

Questions: jjs.pit.stop66@gmail.com | (706) 750-9308 | Evans, Georgia