Privacy Policy

Effective date: October 19, 2026

1. Information We Collect
JJ’s Pit Stop may collect information that customers provide when booking, purchasing, communicating with us, or receiving service, including name, phone number, email address, service address, vehicle year, make, model and service history, appointment details, messages, and transaction records. We may also receive technical information from our website, such as device information, IP address, browser type, cookies, and website activity.

2. Payment Information
Payments are processed by Wix and other authorized payment providers. JJ’s Pit Stop does not intentionally receive or store complete payment-card numbers. Payment providers handle payment information under their own privacy and security terms.

3. How We Use Information
We use information to schedule and perform services; identify customers and vehicles; process and document payments; send confirmations, reminders, receipts, and service messages; maintain customer and vehicle profiles; provide support; prevent fraud and misuse; improve our website and operations; comply with legal and accounting obligations; and, with appropriate permission, send promotions.

4. How We Share Information
We do not sell or rent personal information. We may share information with Wix, payment processors, communications providers, analytics providers, professional advisers, insurers, contractors, and other service providers only as reasonably necessary to operate the business or provide the requested service. We may also disclose information when required by law, to protect customers or others, to investigate fraud or safety concerns, or in connection with a business transfer.

5. Customer and Vehicle Profiles
Information submitted through booking forms may be saved in a customer profile so JJ’s Pit Stop can search by customer name or vehicle and maintain an accurate service history. Customers should provide accurate information and contact us to correct outdated or incorrect profile information.

6. Cookies and Analytics
The website and its service providers may use necessary, functional, performance, and analytics cookies or similar technologies. These tools may remember preferences, support booking and payment functions, measure website use, and help improve performance. Browser settings may limit cookies, but some website functions may not work correctly as a result. We do not promise that cookies or connected providers never process information that could be considered personal information.

7. Communications
We may send transactional messages relating to appointments, payments, reminders, account activity, and service. Transactional messages are necessary to provide requested services. Promotional messages are optional; customers may unsubscribe using the instructions in the message or by contacting us. Opting out of marketing does not stop necessary service communications.

8. Data Retention
We retain information only as long as reasonably necessary for service records, customer support, accounting, tax, legal, fraud-prevention, insurance, and legitimate business purposes. Retention periods vary according to the type of record and applicable obligations. Information may remain in secure backups for a limited period after deletion from active systems.

9. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to a small service business. No website, transmission, or storage system can be guaranteed completely secure. If a legally reportable security breach occurs, JJ’s Pit Stop will provide notice as required by applicable law.

10. Customer Choices and Requests
Customers may ask to access, correct, or delete information maintained directly by JJ’s Pit Stop, subject to identity verification and records that must be retained for legal, tax, security, warranty, dispute, or legitimate business purposes. Requests may be sent to jjs.pit.stop66@gmail.com. Customers may also manage cookies through their browser and marketing preferences through unsubscribe tools.

11. Children’s Privacy
Our services are intended for adults arranging vehicle service and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

12. Third-Party Services and Links
The website may use or link to services operated by Wix, payment processors, maps, social media platforms, or other third parties. Their handling of information is governed by their own policies. JJ’s Pit Stop is not responsible for the privacy practices of independent third-party services.

13. Policy Changes
We may update this Privacy Policy as our services, providers, or legal obligations change. The revised policy will be posted with a new effective date. Material changes apply prospectively unless otherwise required by law.

14. Contact
JJ’s Pit Stop
Evans, Georgia
jjs.pit.stop66@gmail.com
(706) 750-9308